Vinted Users Share Anger Over Size Updates
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has altered its size classifications for women's and children's clothes without notifying every member regarding the update.
Digital Channels Backlash
Numerous buyers and vendors are posting online claiming that product pages now present a different size category versus the original listing due to the recalibration.
The platform stated the revised method more closely matches other platforms.
The platform has recommended to examine their items and manually change the size where appropriate, which has left users frustrated.
Measurement Approach Updates
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, located in Scotland, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Necessary Adjustments
Charlotte Lunn, located in England, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she explained.
Service Background
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: earlier, the service retracted a modification regarding delivery choices after backlash from users.
